Privacy policy

Privacy Policy

Last updated: 4 July 2026

Robinbosky ("we", "us", "our") operates the website www.robinbosky.com and sells apparel and related products across India. We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 (and the rules made under it) and the Digital Personal Data Protection Act, 2023.

This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the rights you have. By using our website or placing an order, you agree to the practices described here.

1. Information we collect
- Contact details: your name, billing address, shipping address, phone number, and email address.
- Order and transaction details: the products you view, add to cart, purchase, return, or exchange, and your order history.
- Payment information: payment is processed by our third-party payment gateway. We do not store your full card, UPI, or bank details on our servers.
- Account information: if you create an account, your login details and saved preferences.
- Device and usage information: your IP address, browser type, device details, and how you use our website, collected through cookies and similar technologies.

2. How we use your information
- To process, fulfil, and deliver your orders, and handle returns, exchanges, and refunds.
- To communicate with you about your order, respond to enquiries, and provide customer support.
- To send you offers, updates, and marketing messages, only where you have not opted out.
- To improve our products, website, and shopping experience.
- To prevent fraud, secure our website, and comply with legal obligations.

3. Cookies
Our website uses cookies and similar technologies to keep the site working, remember your cart and preferences, understand how visitors use the site, and support marketing. You can manage or disable cookies through your browser settings or our cookie consent banner where available. Disabling some cookies may affect how the website works.

4. How we share your information
We do not sell your personal data. We share it only with parties that help us run our business, including:
- Shopify, which hosts and powers our online store;
- payment gateways, to process your payments securely;
- courier and logistics partners, to deliver your orders;
- analytics and marketing service providers, to improve and promote our store.
These parties may use your data only to provide their services to us. We may also disclose information where required by law, court order, or a government authority, or to protect our rights and prevent fraud.

5. Data retention
We keep your personal data only for as long as needed to provide our services, fulfil orders, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our policies.

6. Data security
We use reasonable security safeguards, including SSL/TLS encryption on our website, to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's privacy
Our website is intended for use by adults. Products for children are intended to be purchased by parents or guardians. We do not knowingly collect personal data from children without the consent of a parent or guardian. If you believe a child has provided us their data, please contact us and we will delete it.

8. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of your data;
- withdraw your consent to marketing or data processing at any time;
- raise a grievance about how your data is handled.
To exercise any of these rights, contact us using the details below.

9. Grievance Officer / Data Protection contact
For any questions, requests, or complaints about your personal data or this Privacy Policy, please contact:
Name: Kasthuri
Designation: Grievance Officer
Email: connect@robinbosky.com
Phone: +91 99443 88872
Address: 16, Kavithalakshmi Nagar, AVP Road, Anupparpalayam Pudhur, Tiruppur, Tamil Nadu - 641652, India
We will acknowledge your request or complaint within 48 hours and resolve it within one month.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date.

11. Governing law
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Tiruppur, Tamil Nadu, India.

Contact
Robinbosky
16, Kavithalakshmi Nagar, AVP Road, Anupparpalayam Pudhur, Tiruppur, Tamil Nadu - 641652, India
Email: connect@robinbosky.com
Phone: +91 99443 88872
Website: www.robinbosky.com